Our Order Process

We offer a number of options for ordering your stationery, depending on your circumstances and planning stage:

Standard Orders (Order Online)

If you would like one of our in house designs with no upgrades then this is the easiest way to order your stationery!

Simply choose your design add to basket and checkout directly on this website.

  1. Choose your stationery, add to your basket and complete check out. Dispatch is approximately 6-8 weeks from the payment date.

  2. Upon receiving your order we will get in touch to request your printing information and confirm your colour choices.

  3. Proofs will be produced within a week of receiving your information and sent over to you via email.

  4. You review and approve your proofs

  5. We make and dispatch your stationery!

Custom, Urgent or Advanced Orders (Order Form)

Our online order form allows you to be a bit more flexible with your order.

This is the best option if you would like to take advantage of our fabulous upgrades, book in advance or need your order a bit quicker.

You can find full details of these options below

Custom Orders

If you would like to customise a design or add on one of our fabulous upgrades then a custom order could be for you!

Changing elements of a design or adding things on will usually affect the cost

Urgent Orders

We understand that sometimes circumstances can change and you may need your stationery a little quicker then our usual turn around.

We do hold a limited number of production spaces for urgent orders which are subject to availability and are booked on a case-by-case basis.

Urgent orders will be subject to an additional charge equal to 25% of the final order total.

Advanced Orders

Advanced orders are perfect if you would like to plan ahead and have the peace of mind that your stationery is booked in for a month of your choice.

Advanced orders are only available if you don’t need your stationery within the next 3 months.

For anything quicker then this payment must be made at the time of ordering.

  1. Complete our advanced booking form at the link below.

  2. Upon receipt of your form we will send details of our availability and request your £50 deposit.

    We accept deposits via bank transfer or PayPal, The final balance will be due on the first day of the month booked.

    eg. For an order booked in for production in October, the balance would be due 1st October .

  3. We will contact you a couple of weeks before your production space to obtain your final order, payment and printing details.

  4. Proofs and will be made and sent over for your approval.

  5. We make and dispatch your order!


Delivery

All full orders are sent by Royal Mail or Courier and need a signature upon receipt.

Samples will be sent via Royal Mail 2nd Class Standard Post.


Mainland UK Delivery Charges

Postage will be charged according to the weight of the parcel. A calculation and choice of shipping method will be shown at checkout.

Please contact us for international delivery charges as these will be dependant upon weight and destination. 

 

Cancelling an Order

Once an order has been placed the deposit becomes non-refundable. We will be unable to return this should an order be cancelled.

In the event of an order being cancelled, all work completed that exceeds the deposit must be paid for:

 

The cancellation policy is as follows:-

Up to 4 weeks prior to delivery date – 50% of total balance will be retained.

2 weeks prior to delivery date – 75% of total balance will be retained

7 days or less – Full balance of payment will be required.